Job & Volunteer Archives
Benefits Counselor
Employer
Appalachian Council of Governments (ACOG)/Area Agency on Aging (AAA)Start Date
July 12, 2021Location
Greenville, South CarolinaPosition Description
The SHIP Benefits Counselor will provide assistance and unbiased counseling services to enhance and increase awareness to Medicare/Medicaid beneficiaries throughout the six-county South Carolina Appalachian Region.
– Assist clients by assessing needs, determining eligibility, researching available options, and directing consumers to appropriate aging or disability services.
– Assist consumers in making informed health insurance decisions.
– Determine eligibility for Medicare and Medicaid
– Provide unbiased one on one counseling to Medicare eligible clients in relation to Medicare Part D, Part C, or Medicare Supplement Insurance Options
– Assist with coordination of Medicare and Retiree Health Coverage Options
– Identify potential fraud, abuse or billing error issues in relation to insurance claims.
– Screen and determine client eligibility for subsidy programs such as LIS, ABD, SLMB, QI, etc.
– Participate in community outreach and educational events as requested by the Aging Services Director and community contacts
– Perform back-up duties of the Information Referral and Assessment (I/R&A) Specialist.
– Provide appropriate referrals within the agency and to other partnering agencies.
– Identify potential community partnerships and potential SHIP/SMP Volunteers, which assist in expanding the program.
– Assist beneficiaries with LTC applications.
– Obtain 24 hours annually of recertification training pertinent to the SHIP program.
